1) You Have to Apply to Be Considered – Sisyphus Never Got to Underwriting. The most important thing you need to know is that you cannot get a loan modification unless you get a complete loan modification application “under review.” This is no easy task as the call center operators you deal with are expert at shuffling papers, asking for missing documents, claiming signatures are illegible, and changing “Point[s] of Contact”—(“POC”) just when things are coming together, without accomplishing anything. As attorneys, we know the rules that govern servicers like Wells Fargo, JP Morgan Chase, Bank of America, CitiMortgage, Mr. Cooper (formerly Nationstar), Ocwen Loan Servicing, Caliber Home Loans, Carrington Mortgage, M&T Mortgage, Ditech Financial, PHH Mortgage, and Specialized Loan Servicing. We can hold their feet to the fire, where you have failed. While you may be doing everything you are asked by your POC, you still may be stuck at the “document gathering” stage. ...